Ten-year-old Chihiro Ogino and her parents are traveling to their new home when her father takes a wrong turn. They unknowingly enter a magical world that Chihiro's father insists on exploring. While Chihiro's parents eat like pigs at an empty restaurant stall, Chihiro finds an exquisite bathhouse. She meets a young boy, Haku, who warns her to return across the river before sunset. However, Chihiro discovers too late that her parents have turned into actual pigs and she is unable to cross the flooded river, becoming trapped in the spirit world.
After finding Chihiro, Haku has her ask for a job...