The film then switches into a lengthy flashback, during the events of the first film after the Beast saved Belle from a wolf pack. Belle (Paige O'Hara) is excited for Christmas but is shocked when the castle servants reveal the Beast (Robby Benson) has forbidden Christmas from occurring. Belle finds the Beast outside in the snow and offers to teach him ice skating, but the Beast storms off when he crashes into the snow.
Belle decides to throw Christmas, Lumiere and Chip (Haley Joel Osment) accompanying her to the castle attic where they meet Angelique (Bernadette Peters), one of Lumiere's lovers who objects to the reintroduction of Christmas, due to the Beast's curse occurring on Christmas when he rejected the Enchantress (Kath Soucie) entry into the castle. The Beast consults the court composer Forte (Tim Curry), who was transformed into a giant pipe organ. Forte would prefer to remain as an ornament than be released by Belle, enjoying his manipulation over the Beast's anger. The Beast confronts Belle in the castle's boiler room, but they dissent over the occurence of Christmas. Belle eventually meets Forte, who advises her to venture into the deepest part of the forest to cut down a giant Christmas tree. However, Belle finds the tree is near impossible to cut down and eventually falls under a sheet of ice. The Beast learns what has happened and goes to rescue her with Lumiere, Cogsworth, Forte's humble minion Fife (Paul Reubens), and a carpenter Axe (Jeff Bennett). However, knowing she was planning Christmas against his wishes, he imprisons Belle in the dungeons.
The servants visit Belle, Angelique apologizing for her rude attitude. The Beast finds a present, a storybook, from Belle and reads it. Moved by the book's words, the Beast has a change of heart and frees Belle, offering to celebrate Christmas after all. Forte is furious and uses his music in an attempt to destroy the castle. The Beast confronts Forte, but is overwhelmed by his music. Fife points out Forte's keyboard is his weak point, the Beast tossing it at Forte who collapses and dies. Belle, the Beast and the servants celebrate Christmas together.
The film ends at the party, with Prince Adam taking Belle aside and giving her a rose as a Christmas present as Fife is now his new court composer.
